Whether digital or paper-based, the organisation of inbound mail is becoming a major challenge for companies. The way of processing mail is often still manual and tends to be time consuming and open to human error.
How digital mailroom increase your efficiency
Digital mailroom is a document management solution to all types of mail: both email and incoming post (physical letters). It allows companies to deal with the torrent of data arriving from deliveries and traffic in our inboxes. This could be anything from an invoice or supplier contract, to a customer order, complaint or query. By bringing all this information into the system quickly and accurately, a digital mailroom supports operations, saves time and avoids errors and losses.
When Konica Minolta works with you to implement this solution, a strong emphasis is placed on reducing costs and the time required for internal postal logistics, as both these factors can be cut massively.
Fortunately, many companies already have many of the required technologies in place for a Digital Mailroom solution. However, all too often organisations simply lack the appropriate software solution to fully leverage the full potential of technology. Konica Minolta's Digital Mailroom solutions help to bring together a range of often existing technologies to help organisations digitise mail efficiently. All incoming mail can be digitised on existing MFPs, with intelligent software reading out all relevant information and classifying the documents.
The solutions are capable of automated distribution: whether letter or fax, all documents are captured digitally, automatically classified and forwarded to the employee they are addressed to – reaching them reliably irrespective of whether they are in-house, in a regional office or travelling on business. This also raises the level of user friendliness, as employees are automatically provided with onscreen notifications when there is new mail in their personal digital post box. Documents can be forwarded conveniently or added to existing work processes. This automated mail delivery is executed within seconds and not tied to one fixed location or device so as to enable workplace flexibility.